Terms & Conditions
Last updated: July 2025
1. Introduction
Welcome to AL-Hussam Golden Security Guards Co. These Terms and Conditions ("Terms") govern your use of our website (www.gssg.sa) and the security services provided by our company.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services.
2. About AL-Hussam Golden Security Guards Co.
AL-Hussam Golden Security Guards Co. is a licensed security company operating in the Kingdom of Saudi Arabia, providing:
- Private security services
- Personal protection services
- Technical security solutions
- Security consulting and risk assessment
- Event security and crowd management
- CCTV monitoring and surveillance
3. Service Agreement
3.1 Service Provision
All security services are provided under separate service agreements that specify the scope, duration, and terms of each engagement. These Terms supplement but do not replace individual service contracts.
3.2 Licensing and Compliance
We operate under valid licenses issued by relevant Saudi Arabian authorities. All our security personnel are properly trained, licensed, and background-checked in accordance with Saudi law.
3.3 Service Standards
We commit to providing security services that meet industry standards and comply with all applicable laws and regulations in the Kingdom of Saudi Arabia.
4. Client Obligations
Clients engaging our services agree to:
- Provide accurate and complete information about security requirements
- Ensure safe working conditions for our personnel
- Comply with all applicable laws and regulations
- Provide necessary access and facilities for service delivery
- Make timely payments according to agreed terms
- Report any incidents or security concerns promptly
- Maintain confidentiality of security arrangements
5. Limitation of Liability
5.1 Service Limitations
While we strive to provide the highest quality security services, we cannot guarantee the prevention of all security incidents. Our liability is limited to the scope of services explicitly contracted and performed with reasonable care and skill.
5.2 Financial Liability
Our total liability for any claim arising from our services shall not exceed the total fees paid for the specific service engagement in question, unless otherwise specified in the service contract.
5.3 Third-Party Actions
We are not liable for actions of third parties, criminal acts, natural disasters, or circumstances beyond our reasonable control.
6. Confidentiality
We maintain strict confidentiality regarding:
- Client information and security arrangements
- Building layouts and security vulnerabilities
- Personal information of protected individuals
- Business operations and sensitive information
- Security procedures and protocols
This confidentiality obligation continues beyond the termination of our services, except where disclosure is required by law.
7. Payment Terms
7.1 Fees and Billing
Service fees are as specified in individual service contracts. Billing cycles and payment terms are established in the service agreement.
7.2 Late Payment
Late payments may result in service suspension and additional charges as specified in the service contract.
7.3 Taxes
All applicable taxes, including VAT, are the responsibility of the client unless otherwise specified.
8. Termination
Either party may terminate services according to the terms specified in the service contract. Termination procedures include:
- Written notice as specified in the contract
- Return of any client property or materials
- Final billing and payment settlement
- Secure disposal of confidential information
- Handover procedures if applicable
9. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of AL-Hussam Golden Security Guards Co. and is protected by intellectual property laws.
Clients may not reproduce, distribute, or use our intellectual property without written permission.
10. Governing Law
These Terms and all related agreements are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be resolved through the courts of Riyadh, Saudi Arabia, or through alternative dispute resolution methods as agreed upon by the parties.
11. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, government actions, labor disputes, or pandemic-related restrictions.
12. Amendments
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes indicates acceptance of the modified Terms.
13. Contact Information
For questions about these Terms or our services, please contact us:
AL-Hussam Golden Security Guards Co.
2857 Prince Bandar Bin Abdulaziz St, 8400 Andalusia Dis. 13212 Riyadh
Phone: +966 55 529 7046 | +966 11 270 1310
Email: info@gssg.sa
Website: www.gssg.sa
Important Notice: These Terms constitute a legally binding agreement. If you do not understand any provision, please seek legal advice before engaging our services.